Michigan's marijuana dispensary goes high-tech to provide bespoke customer experience – WXYZ
(WXYZ) — It’s a start of a brand new year, and for marijuana dispensaries, January is special as it marks the national CBD awareness month.
“CBD is actually really good for medical benefits, I’ve been around the industry as a consumer long enough to see what it’s been able to do for people of legal age and older,” said Haven Oraha, cannbis product shopper.
Haven Oraha, a proud Michigander says since the state legalized the sale of cannabis products back in 2019 CBD has become more widely available for medicinal or recreational purposes.
“I hope that other states that haven’t already done so can follow in our footsteps,” said Haven Oraha, cannbis product shopper.
Meanwhile, Michigan’s marijuana industry has been thriving thanks to its year-on-year sales record.
” It’s a multi-billion-dollar industry state-wide. Certain dispensaries are doing really well. Ann Arbor is a crowded market place so you really have to set yourself apart,” said Reni George, Vice President for Government Affairs, Pure Roots.
And that’s exactly what Pure Roots is aiming for. Reni George the dispensary’s Vice President says their focus is providing bespoke cannabis products with premium customer service.
“We have a proprietary POS system, when a customer scan in, we ask them a